Modero, Inc. uses the following subprocessors to deliver and support the Modero platform. Advisors receive at least 30 days’ advance notice before a new subprocessor that processes Customer Data is added, per Section 10.2 of the Modero Terms of Service. Questions and objections: comms@mymodero.com.
Platform Infrastructure and Delivery
| Subprocessor | Purpose | Location |
|---|---|---|
| Railway Corp. | Application hosting | United States |
| Northflank Ltd. | Application hosting | United States |
| Amazon Web Services, Inc. | Cloud infrastructure and storage | United States |
| Cloudflare, Inc. | AI gateway routing the platform’s AI requests; network security | United States |
| PostHog, Inc. | Product analytics (usage events and session data) | United States |
| Resend, Inc. | Transactional email delivery (notifications, invitations, billing alerts) | United States |
AI Processing
| Subprocessor | Purpose | Location |
|---|---|---|
| Anthropic, PBC | AI features via the Cloudflare gateway; model training on submitted data disabled | United States |
| OpenAI | AI features via the Cloudflare gateway; model training on submitted data disabled | United States |
Billing
| Subprocessor | Purpose | Location |
|---|---|---|
| Stripe, Inc. | Payment processing and billing contacts | United States |
Not subprocessors: customer-directed integrations. Services an advisor connects to the platform under its own credentials or authority (for example, the advisor’s HubSpot CRM or carrier accounts) act at the advisor’s direction and are not Modero subprocessors.