A telecom CRM that understands suppliers, sites, and residuals.

A telecom CRM is a customer relationship manager whose records are shaped for the telecom channel. Companies hold multiple sites rather than one address, deals carry the supplier, service type, contract term, and monthly recurring revenue, and the closed deal is the start of a residual commission stream rather than the end of the sale. A generic CRM can be configured to approximate this; a telecom CRM starts there.

Actually free. Unlimited users, no credit card, no expiration date, no feature countdown. Modero makes money when you choose to add paid modules, so the CRM does not need to trick you into a subscription.

Contacts, companies, deals, pipeline stages, notes, and tasks, for as many users as you want to invite. Paid modules add commission tracking, expense management, projects, bandwidth quoting, and contract management on top of the same records.

Yes. The CRM imports CSV files, which covers spreadsheets and the export formats of most other CRMs. Bring your contacts, companies, and open deals with you; you should not have to retype your own book of business.

Generic CRMs do not know what a supplier, a site, or a circuit is, so advisors end up bolting telecom onto fields meant for something else. Modero records are shaped for the channel, and your closed deals flow straight into commission tracking the day you add that module.

As many as you want. Unlimited means unlimited: your whole team, your bookkeeper, the new rep who starts Monday. Users are never counted or capped on any plan; paid tiers are priced by the number of client accounts you manage, not by people.

Nothing about the CRM. You pick the Professional bracket that covers the number of client accounts you manage, and every module unlocks for your whole team. The CRM stays free for unlimited users, and there are no per-record fees on top.

Setting the modules up is free and self-serve too. If you want us to do it with you instead, launch packages are optional, one time, and priced publicly.

You can, and many agencies do. The cost is configuration you own forever: custom fields for supplier, service, and term, a workaround for clients with many sites, and a separate spreadsheet for recurring revenue because the CRM thinks your deal ended at closed-won. That is a real amount of maintenance, and it usually lands on whoever is least able to hand it over.

The free CRM holds the data a commission expectation needs: supplier, service, rate, and term on every closed deal. Reconciling what suppliers actually paid against what they owed is Commission Management, which is a paid module. The distinction matters because you can build a complete, accurate service inventory for free and decide about reconciliation later, without re-keying anything.

Yes, and this is the main structural difference from a general-purpose CRM. A company record holds as many sites as the client has, each with its own address, contacts, and services. A client with forty locations is one company and forty service addresses, not forty companies or one address and a notes field.

Differently on each side of the channel. Carriers and MVNOs use CRM for subscriber management and billing at consumer scale. Agents, advisors, and brokers use it for something closer to B2B account management: a book of client companies, each with multiple sites and services from several suppliers, generating residual commissions for years after the sale. Modero is built for the second case. Software built for the first will not fit an agency, and the reverse is equally true.

Smaller than most people expect, because the data you already keep is close to what the CRM needs. Export contacts, companies, and open deals to CSV and import them. The part that takes real time is not the import, it is deciding which of your spreadsheet’s accumulated conventions to keep. Run both in parallel for a month; the honest test is whether anyone still opens the sheet at the end of it.